Returns

You have 14 calendar days from receiving your order to return it, no questions asked. As a private seller I am not required to offer this, but I would rather you buy with peace of mind.

How: write to hola@manchashop.es with your order number. The item must come back in the same condition it arrived in, well protected.

Costs: you pay for the return shipping, unless the product arrives damaged, faulty or is not what you ordered; in that case we cover it and replace it or refund the full amount, shipping included.

Refund: to the same payment method, within 14 days of receiving the parcel.

Custom orders cannot be returned unless faulty.